Privacy Policy

Last Updated: [Insert Date]

Welcome to Gibbon Store (“we”, “us”, or “our”) at www.outdoorgamesale.com. We specialize in bringing families together through high-quality play equipment including balance bikes, backyard games, and active family entertainment products.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We’re committed to protecting your family’s privacy just as seriously as we’re committed to your family’s fun!

1. Information We Collect

To provide you with the best shopping experience for family play equipment, we collect:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-compliant system), and phone number (optional for delivery updates).
• Order Information: Details about the balance bikes, games, or sports equipment you’ve purchased, including preferences like color or size.
• Browsing Information: Through cookies and similar technologies, we collect data about how you navigate our site, which helps us improve our selection of family play products.
• Communication Data: When you contact our play experts at [email protected], we keep records of those interactions.

2. How We Use Your Information

Your information helps us create a fun, secure shopping experience:

• Process your orders for balance bikes, backyard games, or other play equipment
• Provide customer support for your family play needs
• Improve our website and product offerings based on how families like yours interact with our site
• Send you order confirmations and shipping updates (because we know you’re excited for your new family games to arrive!)
• With your permission, send you information about new products that might interest your family
• Prevent fraud and keep our payment systems secure
• Comply with legal requirements related to your purchases

3. Sharing Your Information

We only share your information when necessary to complete your family’s order or as required by law:

• Payment Processors: We share payment information with PCI-compliant processors like PayPal to complete your transaction securely.
• Shipping Partners: We provide carriers like UPS or FedEx with your delivery information to get your play equipment to you.
• Service Providers: Trusted companies that help us with website hosting, marketing, and customer service (they’re required to keep your information confidential).
• Legal Requirements: If required by law or to protect Gibbon Store’s rights, we may disclose information.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your family’s information with the same care we put into designing our play equipment:

• All transactions are protected with 256-bit SSL encryption
• We’re PCI DSS compliant for payment processing
• We don’t store complete payment card information on our servers
• Regular security audits of our systems
• Limited employee access to your personal data

While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your information:

• Access: You can request details of personal information we hold about you.
• Correction: You can update your account information at any time.
• Deletion: You can request deletion of personal data, subject to legal requirements.
• Marketing Preferences: Opt-out of promotional emails at any time using the unsubscribe link.
• Cookie Settings: Manage cookies through your browser settings (though this may affect site functionality).

6. Cookies and Tracking Technologies

Like most e-commerce sites, we use cookies to make shopping for family play equipment easier:

• Essential Cookies: Necessary for our website to function (like remembering items in your cart).
• Performance Cookies: Help us understand how families use our site so we can improve it.
• Marketing Cookies: With your consent, these help show you relevant products.

You can control cookies through your browser settings, but some features (like remembering your login) may not work properly without them.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell products for children, our website is not directed at children under 13. We don’t knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy as our family play business grows. We’ll notify you of significant changes and always post the current version on our website.

10. Contact Us

Thank you for trusting Gibbon Store with your family’s playtime and privacy!