Term and Conditions

Last Updated: [Insert Date]

Welcome to Gibbon Store! These Terms and Conditions outline the rules and regulations for using our website (www.outdoorgamesale.com) and purchasing our active play products. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website only for lawful purposes related to purchasing active play equipment for personal or family use. Prohibited activities include:

• Commercial resale activities without prior authorization
• Attempting to compromise website security
• Using automated systems to extract data
• Uploading malicious content

1.2 Intellectual Property

All content on this website, including product designs, images, text, and the Gibbon Store name, are our exclusive property or used with permission. You may not reproduce, distribute, or create derivative works without express written consent.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our active play products (including accessories, balance equipment, games, and safety gear). However, we cannot guarantee that all descriptions are entirely error-free. Colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue items without notice. If an item becomes unavailable after ordering, we’ll notify you and cancel/refund that portion of your order.

2.3 Age Recommendations

Many products have age recommendations for safety. You are responsible for selecting age-appropriate items for your family’s use.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for reasons including:

• Product unavailability
• Suspected fraudulent activity
• Shipping restrictions to your location
• Pricing errors

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders. Prices don’t include applicable taxes or duties, which remain the customer’s responsibility.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer two shipping methods to most global regions (excluding parts of Asia and remote areas):

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.3 Delivery Responsibilities

Once shipped, you become responsible for the package. Report any delivery issues within 3 business days. We’re not liable for delays caused by carriers, customs, or unforeseen events.

5. Returns and Refunds

5.1 Return Policy

You may return most unused items in original condition within 15 days of delivery. Non-returnable items include:

• Bicycle helmets removed from packaging
• Used balance equipment
• Opened packages of balls or darts

5.2 Return Process

1. Email [email protected] with your order number
2. Await return instructions (within 2 business days)
3. Ship items securely to: Gibbon Store Returns, 10383 Eagle River Lane, Anchorage, AK 99577 USA
4. Refunds process within 3-5 business days of receipt

5.3 Refund Details

Original shipping fees are non-refundable unless the return results from our error. Refund timing:

• Credit cards: 5-10 business days
• PayPal: 3-5 business days

5.4 Damaged Items

Email photos of damaged/defective items immediately. We’ll arrange replacement/refund and cover return shipping.

6. Limitation of Liability

Gibbon Store shall not be liable for:

• Incorrect product use or failure to follow safety guidelines
• Indirect, incidental, or consequential damages
• Events beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim related to your order shall not exceed the order’s purchase price.

7. General Provisions

7.1 Governing Law

These terms are governed by Alaska law. Disputes shall be resolved in Anchorage courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Information

For questions, contact our friendly team at [email protected]. We’re here to help your family enjoy active play safely!